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Terms of Service

Last updated: February 14, 2026

Please read these Terms of Service ("Terms") carefully before using the Nutrina mobile application (the "Service") operated by Nutrina ("we", "our", or "us").

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

2. Eligibility

You must be at least 13 years of age to create an account and use the Service. If you are between 13 and 18 years of age, you may only use the Service with the consent and supervision of a parent or legal guardian. By using the Service, you represent and warrant that you meet these age requirements.

3. Description of Service

Nutrina is a nutrition tracking application that uses artificial intelligence to analyze food images and provide nutritional information. The Service includes:

  • AI-powered food image analysis and nutritional breakdown.
  • Manual food entry and nutrition logging.
  • Nutrition history tracking and trend analysis.
  • Personalized dietary insights and recommendations.

4. User Accounts

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate and complete registration information.
  • Maintain the security of your account credentials.
  • Notify us immediately of any unauthorized access to your account.
  • Accept responsibility for all activities that occur under your account.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose.
  • Upload content that is harmful, offensive, or violates the rights of others.
  • Attempt to reverse-engineer, decompile, or disassemble the Service.
  • Interfere with or disrupt the Service or its servers.
  • Use automated systems (bots, scrapers) to access the Service.
  • Share your account credentials with others.

6. Health and Medical Disclaimer

Nutrina is not a medical organization and does not provide medical advice, diagnosis, or treatment. The Service is designed as a general nutrition awareness tool for healthy individuals. Important disclaimers:

  • The Service is not a substitute for professional medical, nutritional, or dietary advice.
  • Always consult a qualified healthcare professional before making significant dietary changes, especially if you have any medical conditions, food allergies, intolerances, or are pregnant or nursing.
  • The Service does not detect or diagnose food allergies, intolerances, or any medical conditions.
  • Nutrient tracking features (such as sodium, gluten, lactose, and purine tracking) are for personal awareness only and should not be used as a substitute for medical guidance.
  • You are solely responsible for your health and dietary decisions. We disclaim any liability for health consequences arising from your use of the Service.

7. AI-Generated Content Disclaimer

The nutritional information provided by our AI analysis is for informational purposes only:

  • AI-generated nutritional data may not be 100% accurate and should not be solely relied upon for medical or dietary decisions.
  • AI analysis results may vary depending on image quality, food presentation, and other factors.
  • The AI chat feature provides general nutrition information only and is not a substitute for consultation with a registered dietitian or healthcare provider.
  • We do not guarantee the accuracy, completeness, or reliability of any AI-generated information.
  • AI services may experience temporary unavailability or interruptions.

8. AI Data Usage

When you use our AI-powered features:

  • Food photos you upload are processed by third-party AI providers (such as Google Gemini and OpenAI) solely for the purpose of nutritional analysis.
  • Your photos and data are not used to train AI models. They are processed for analysis and are not retained by AI providers beyond the processing session.
  • AI chat conversations are stored temporarily to maintain your session context and are not used for any purpose other than providing the Service to you.
  • We may aggregate and anonymize usage data for the purpose of improving the Service, but this data will never identify you personally.

9. Intellectual Property

The Service and its original content (excluding user-provided content) are owned by Nutrina and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of content you upload to the Service.

10. User Content

By uploading content (such as food photos) to the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and analyze the content solely for the purpose of providing the Service to you. We will not use your content for any other purpose without your consent.

11. Third-Party Services

The Service integrates with third-party services to provide its features. By using the Service, you acknowledge the following:

  • Social Login: You may sign in using Google or Apple. When you do, we receive your name and email address from the respective provider. Your use of these sign-in services is subject to Google's and Apple's own terms and privacy policies.
  • Firebase: We use Google Firebase for authentication and push notifications (Firebase Cloud Messaging).
  • AI Providers: Food image analysis and AI chat are powered by third-party AI services (Google Gemini, OpenAI). These providers process data according to their respective API terms of service.
  • Cloud Storage: User-uploaded images are stored on Cloudflare R2.
  • App Stores: The Service is distributed through Google Play Store and Apple App Store. Your use of the app is also subject to the respective app store terms.

We are not responsible for the practices, content, or availability of any third-party services.

12. Push Notifications

The Service may send you push notifications to provide updates, reminders, and other information. You can manage or disable push notifications at any time through your device settings. Disabling notifications will not affect the core functionality of the Service.

13. Subscription Plans and Payments

The Service offers the following subscription plans:

  • Free: Basic access with up to 3 AI food scans per day.
  • Premium ($2.99/month): Up to 15 AI food scans per day, plus limited access to AI chat, suggestions, and nutrition planning features.
  • Pro ($6.99/month): Unlimited AI food scans, full access to all AI features (chat, suggestions, nutrition plans), and priority support.

Annual subscription options are available at a discounted rate. Prices are in USD and may vary by region.

14. Free Trial

Premium and Pro plans include a 7-day free trial for new subscribers. During the trial period, you have full access to the selected plan's features. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription and you will be charged the applicable subscription fee.

15. Billing and Cancellation

Subscriptions are billed through the platform where you made the purchase (Google Play Store or Apple App Store). By subscribing, you agree to the following:

  • Payment will be charged to your Google Play or Apple App Store account upon confirmation of purchase.
  • Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the end of the current period.
  • You can manage or cancel your subscription at any time through your device's app store settings.
  • Cancellation takes effect at the end of the current billing period. You will retain access to premium features until then.
  • No partial refunds are provided for unused portions of a subscription period.
  • Uninstalling the app does not cancel your subscription. You must cancel through your app store settings.

16. Refunds

Refund requests are handled by the respective platform (Google Play Store or Apple App Store) in accordance with their refund policies. We do not process refunds directly. Please contact the platform's support for refund inquiries.

17. Price Changes

We reserve the right to change subscription prices at any time. Any price changes will take effect at the start of the next billing cycle following reasonable notice. Existing subscribers will be notified of price changes at least 30 days in advance. If you do not agree with a price change, you may cancel your subscription before the new price takes effect.

18. Usage Limits

AI analysis usage limits are determined by your subscription plan as described above. We reserve the right to modify usage limits or plan features at any time with reasonable notice to existing subscribers.

19. Termination

We may terminate or suspend your account at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, any active subscription will be cancelled and no refund will be issued for the remaining subscription period. You may delete your account at any time through the app settings.

20. Indemnification

You agree to indemnify, defend, and hold harmless Nutrina, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use of the Service.
  • Your violation of these Terms.
  • Your violation of any rights of a third party.
  • Any content you upload or submit through the Service.
  • Any health or dietary decisions you make based on information provided by the Service.

21. Limitation of Liability

To the maximum extent permitted by law, Nutrina shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or use.
  • Health consequences arising from reliance on AI-generated nutritional information.
  • Service interruptions or data loss.
  • Unauthorized access to your account.

22. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

23. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to conflict of law principles.

24. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall be resolved as follows:

  • Informal Resolution: Before filing any formal legal action, you agree to contact us at support@nutrina.org and attempt to resolve the dispute informally for at least 30 days.
  • Jurisdiction: If a dispute cannot be resolved informally, it shall be submitted to the exclusive jurisdiction of the courts of Istanbul, Republic of Turkey.
  • Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

25. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand how we collect, use, and protect your information.

26. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

27. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure failures, power outages, third-party service provider outages, or cyberattacks.

28. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

29. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Nutrina regarding the use of the Service and supersede all prior agreements, understandings, and communications.

30. Contact Us

If you have questions about these Terms, please contact us at:
support@nutrina.org

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